Care com Background Check Delayed Without Notice
Signed up for Care com as a sitter and completed the background check right away. It’s been over a week, and there’s still no update or confirmation in my account. I thought this step would only take a few days. Do they normally notify you when it’s complete, or do you just have to keep checking?
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Hello! After creating my profile on Care.com, I jumped straight into submitting the background check so I could start applying for jobs. Days passed, and I kept refreshing my dashboard—nothing. I started to wonder if something had gone wrong, so I read through care com customer service for insight. Others mentioned similar delays, especially during peak signup periods. Eventually, the check cleared, but I didn’t receive any notification—just saw the status suddenly update. From that experience, I learned to be patient but also proactive if it starts stretching past the usual timeframe.