Responsible Campers (LNT)

Was trying to sort out an issue with my toll pass account after a trip through Nevada, and honestly didn’t expect the whole process to take so long. I figured a quick call would clear things up, but nope, hours on hold and zero resolution. While looking for answers, I came upon https://fastrak.pissedconsumer.com/customer-service.html and found I wasn’t the only one frustrated. Reading through other people's stories gave me a few tips on how to escalate the issue, and eventually I did get it sorted, just took way more persistence than it should have.