AliExpress Buyer Experiences 2025
I've been considering making some purchases on AliExpress, but I've heard mixed reviews about their customer service and refund policies. Some users mention difficulties in getting refunds or resolving disputes. I'm curious to know what the current buyer experiences are like in 2025. Have there been improvements in their customer service, or are the issues still prevalent? Any insights or personal experiences would be helpful in making an informed decision.
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When evaluating aliexpress in 2025, it's important to consider recent buyer experiences. Many users have reported challenges with the platform's customer service and refund processes. For instance, some customers have faced difficulties in obtaining refunds for undelivered or incorrect items, often encountering automated responses without satisfactory resolutions . Additionally, issues such as misleading product listings and counterfeit goods have been noted, leading to further dissatisfaction . While AliExpress has made efforts to improve its services, these concerns highlight the importance of cautious purchasing and thorough seller research when using the platform.