‘The Campervan Bible’ Privacy Notice
www.TheCampervanBible.co.uk is a trading name of Digital Gorilla LTD (referred to as "‘The Campervan Bible’", "we" or "us" in this notice).
Maintaining the security of your data and ensuring that you are in control of how your data is handled is a priority at ‘The Campervan Bible’. We are dedicated to ensuring that we are transparent about the data that we collect about you, how we use it and the conditions whereby we may disclose your data to others. We will ensure that your data is kept secure and that you are aware of the steps we have taken to ensure the security of your private information.
‘The Campervan Bible’ takes the security of your data very seriously and strictly adheres to the United Kingdom Data Protection Act 1998 and the General Data Protection Regulation 2016/679 which is applicable from 25th May 2018. Any questions relating to this notice and our privacy practices should be sent to info@TheCampervanBible.co.uk
Personal data we collect
How we may use your personal data
Your legal rights relating to your personal data
Personal data we collect
We will only collect relevant data to enable us to allow you to use our website and the services it provides, below we have set out in more detail about the personal data we collect and why we collect it. We review our retention periods regularly and will only hold your data for as long as it is necessary for and for the original purpose it was collected, as required by law or as set out in any relevant contract we have with you.
When registering to use thecampervanbible.co.uk we will ask you for some basic personal information so that your profile can be created. We ask for your name, email address and contact telephone number. We may also request your address and date of birth to ensure that any events we inform you of are applicable to you.
All information is held on a secure device password protected and encrypted and is only held for as long as you remain a member of our website.
If you enter one of our competitions, we require your name, email address and telephone number so that we can contact the winner. Competitions are subject to the following terms and conditions;
Competitions are open to all UK residents aged 21 and over.
A fully completed entry form must be received via Facebook or email info@TheCampervanBible.co.uk along with the answer to the entry question, location of which can be found within the specific competition terms and conditions.
Entry into the Prize Draw will be deemed to imply acceptance of the Terms and Conditions.
There will be no cash alternative to the Prize.
Only one entry per person will be accepted.
Incomplete, damaged or illegible entries will not be accepted.
The draw will take place on the date specified within the competitions terms and conditions under independent supervision and the winner will be the first name drawn.
The winner of the Prize will be notified in writing as soon as possible.
The winner’s name and county will be available by sending a stamped addressed envelope to the address below.
‘The Campervan Bible’ reserve the right to substitute an alternative prize should they deem it necessary PROVIDED always that any substituted prize shall be of no less value than the original prize.
If ‘The Campervan Bible’ is prevented from completing the Competition by reason of any circumstances beyond its control, ‘The Campervan Bible’ shall under no circumstances be liable to any party whatsoever.
No one connected with the Competition or ‘The Campervan Bible’ is eligible for entry.
No correspondence will be entered into.
Winners may upon reasonable notice being given be required by ‘The Campervan Bible’ to participate in any publicity concerning the competition, such publicity to include but not be limited to participation in photographs.
No purchase is necessary.
Contact by phone
Should you call us, or should we contact you in response to an enquiry, your phone call may be recorded and will be retained for a maximum of 6 months. The recording will be used for quality and training purposes only.
How we may use your personal data
Where you have provided consent;
‘The Campervan Bible’ uses your personal data to provide a product or service and for electronic marketing purposes and we may contact you to update you in accordance with your selected marketing preferences.
via email, text message, post or telephone with offers, services and other related products.
You have the right to opt out of receiving promotional communication at any time by contacting ‘The Campervan Bible’ via the contact details set out in this notice.
Where there is a legitimate interest;
We may use and process your personal information where it is necessary for us to pursue our Legitimate Interest as a business.
For the Prevention of fraud and other criminal activities
To correspond and communicate with you
To comply with a request from you in connection with the exercise of your rights
For example - where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression list in order to be able to comply with your request)
For accuracy of data
In order to keep our data up to date and accurate improvements may be made to our database e.g. by consolidating records we hold about you.
We may need to process your data to manage your queries, complaints, or claims and may result in us contacting you by the contact details you have previously provided.
Where required to perform a Contract with you;
We may use and process your personal data where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you.
Where required to comply with our Legal Obligation;
We will use your personal data to comply with our Legal Obligation including: (i) to assist HMRC, the Police, or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you.
Collection of general data and information
Our website collects a series of general data. This general data and information is stored in the server log files. General day includes (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using general data and information, we do not draw any conclusions about visitors. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimise the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, we only analyse anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by individuals.
Sharing Data with third parties
In order to make certain services available to you, we may disclose your personal information to third parties. We will only disclose the minimum amount of personal data in order to provide the service. We have data sharing agreements in place with each of our third-party suppliers and have completed the necessary security checks to ensure that your data is kept safe once it is passed to them. Our third-party suppliers only have the rights to use your data for the purpose of fulfilling the service required of them, they do not have marketing rights over your data, unless you have specifically expressed third party consent. Your data will not be shared with any third party for any other reason other than the above.
From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us.
You have a number of rights in relation to your personal information under the data protection law. These are set out in our Data Protection & Privacy, Information and Cyber Security Policy (available on at www.’The Campervan Bible’.com) In relation to certain rights, we may ask you for your information to confirm your identity and, where applicable, to help us search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request.
Accessing your personal information
You have the right to ask for a copy of the information we hold about you by emailing or writing to us at the end of this notice. This will be provided in a readable format (CSV) free of charge. We may not provide you with a copy of your information if this concerns other individuals or we have another lawful reason to withhold that information.
Correcting and updating your personal information
The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information we hold about you. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold about you is inaccurate or out of date, please let us know by contacting us via the details at the end of this notice.
Withdrawing your consent
Where we rely on your consent as the legal basis for processing your personal information, as set out under ‘How we use your personal data’ section, you may withdraw your consent at any time by contacting us using the details at the end of this notice. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.
Objecting to our use of automated processing
We do not carry out any automated processing.
Erasing your personal information or restricting its processing
In certain circumstances, you may ask for your personal data to be removed from our systems by emailing or writing to us at the address at the end of this notice. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
You may also ask us to restrict processing your personal data in the following situations;
Where you believe it is unlawful for us to do so,
You have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings.
In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company in connection with legal proceedings.
Transferring your personal information;
Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under section ‘How we use your personal data’ you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in a CSV file.
We may not provide you / transfer you a copy of your data if this concerns other individuals or we have another lawful reason to withhold that information.
Complaining to the UK data protection regulator;
You have the right to complain to the Information Commissioners Officer (ICO) if you are concerned about the way we have processed your personal information. Please visit the ICO website for further details.
How to contact us
By email: info@TheCampervanBible.co.uk
Or write to us at: Data Protection Officer, ‘The Campervan Bible’, Suite 3, Dockmasters House, 40 Fish Quay, North Shields, Tyne and Wear, NE30 1JA.
This notice was last updated: 15th August 2018